Contact Us

General Inquiries

For questions about the platform, batch participation, or research coordination:

cs@samebatch.com

Payment & Refund Issues

For payment processing, refund requests, or escrow-related questions:

cs@samebatch.com

Lab Partnerships

Interested in listing your lab's peptide batches on SameBatch?

cs@samebatch.com

Response Times

We aim to respond to all inquiries within 24–48 hours. For urgent payment issues, please include your anonymous batch identity and transaction reference in your message.